Job Details

  • Reference number: IT/250/0923
  • Province: Western Cape
  • Type of engagement: Permanent appointment
  • Posted: September 8th

Background to Position

Information Technology Division

Chief Director: Information Technology

Ref. IT/250/0923

Stellenbosch University (SU) is a research-intensive university where we attract outstanding students, employ talented staff and provide a world-class environment; a place connected to the world, while enriching and transforming local, continental and global communities. Stellenbosch University's strategic positioning for the 21st century is articulated in the Vision 2040 and Strategic Framework 2019-2024 (see:

The Information Technology Division (IT Division) is responsible for the effective employment of information and communication technology (ICT) and systems in support of teaching and learning, research, community outreach and management functions at Stellenbosch University.

Reporting directly to the Chief Operating Officer (COO), the Chief Director: Information Technology is a member of the SU management team specifically responsible for, inter alia, providing vision and leadership for the development, integration and implementation of all information and communications technology (ICT) initiatives for the University.

Job Description


The position provides strategic informational and technical leadership to the University, in collaboration with other support divisions, enabling the University staff and students through innovative application of information and communication technologies and processes in a digitalised higher education (HE) context.

    • Developing and aligning the digital ICT strategy with SU’s strategy in collaboration with executive management;
    • Overseeing institution-wide ICT operations, reporting to the institutional management and governance structures, and managing the IT Division with its large staff complement;
    • Aligning SU’s ICT policies, regulations and practices with the relevant and proven national and international best practices;
    • Identifying, developing and implementing appropriate ICT frameworks, standards, best practices in the ICT and HE sectors, policies and regulations;
    • Overseeing the development and management of technology policies and procedures to comply with legislation in respect of data management;
    • Operational and tactical planning and management to ensure effective and efficient delivery of ICT services for information systems related to human resource management, financial management, student information management, research information management, learning and teaching management, enterprise content management, facilities management, access control and various electronic communication facilities, such as communication networks, data centres and cloud platforms;
    • Planning, implementing and maintaining standard industry practices, such as ICT Architecture, ICT Service Management, ICT Programme and Project Management, IAM and ICT Security Management, ICT Risk Management, Business Analysis, ICT Infrastructure Change Management, Information Systems Life-cycle Management, and ICT Business Resources Management;
    • Operational, tactical, and strategic planning and management of cyber security, including cyber risk assessment and mitigation, acquiring and sharing threat intelligence, and disaster preparedness and recovery;
    • Overseeing the long-term operating strategy for the IT Division in support of effective and efficient service delivery;
    • Operational and financial management and responsible for cost effectiveness;
    • Maintaining and developing a professional ICT support staff complement to enhance SU’s effective employment of ICT systems;
    • Providing ICT-related project management support across the University;
    • Representing the University at appropriate internal and external forums

    Inherent Criteria


    • A relevant Master’s degree;
    • At least ten years’ relevant experience in an ICT environment;
    • At least five years’ experience in ICT systems management at a senior level, including knowledge of implementation of and responsibility for cyber security;
    • The ability to lead effectively within a multilingual and multicultural environment, specifically in higher education;
    • Knowledge and implementation of modern aspects of computing, including high performance computing, cloud and hybrid, hyper-converged computing, and software defined infrastructure;
    • Working knowledge of business intelligence and analytics, Agile and DevOps methodologies;
    • The ability to develop and maintain a future-orientated innovative strategy for the provision of an enabling, stable and reliable information technology services platform;
    • Proven ability to provide dynamic and strategic leadership in the areas of responsibility, including strategic planning and implementing abilities, human resource management, the management of change, risk, budgets and operational plans;
    • Excellent communications skills;
    • Proven experience as a successful leader with sound interpersonal relations;
    • Proven track record of problem-solving and innovation.

    As part of the interview process, shortlisted candidates could be expected to perform an assessment test, including a short presentation based on the requirements as set out in the advertisement.


    • An MBA or PhD;
    • Experience at senior management level in a higher education environment;
    • High-level project management capability;
    • Skills to facilitate diverse knowledge and information management projects and technologies;
    • Knowledge and understanding of general sectoral drivers affecting higher education;
    • Proven knowledge of and experience in scenario or strategic planning, in complex and diverse knowledge and information management environments, including systems thinking abilities;
    • Experience in teaching and learning support platforms or systems in higher education.

    Application Requirement

    Term of Office: The term of the appointment is normally five years. Possible reappointment for subsequent terms.

    Enquiries: Ms Nicole Thomas on 021 808 9328, or at  

    Commencement Date: 

    01 January 2024

    Closing Date: 

    29 September 2023

    Completed applications, comprising the documentation as set out below, must be sent via email to before the closing date. 

    Incomplete applications will not be considered.


    • A comprehensive Curriculum Vitae.
    • Your vision for Information Technology within the Responsibility Centre (RC) of the Chief Operating Officer and your contribution to such a future in the context of Stellenbosch University's Vision 2040 and Strategic Framework 2019-2024.
    • Details regarding present occupation, remuneration package and citizenship.
    • An indication of the earliest date on which duties can be assumed.
    • Certified copies of certificates.
    • Details of at least three referees.

    The University is committed to employment equity (EE). In accordance with SU's institutional EE plan and the EE Plan for the specific environment, persons from designated groups will receive preference over foreign nationals where EE targets are a factor, and where EE targets are not a factor, South African citizens will receive preference over foreign nationals. The term “designated groups” refers to women, people with disabilities and black people (i.e. black African, Coloured, Indian and Asian) who are natural persons and citizens of the Republic of South Africa by birth or descent; or who are citizens of the Republic of South Africa by naturalisation that occurred before the commencement date of the Constitution of the Republic of South Africa, 1996 (i.e. before 04 February 1997); or who became citizens of the Republic of South Africa on the commencement date of the Constitution, but who would have been entitled to acquire citizenship by naturalisation.

    The University reserves the right not to make an appointment.

    At the discretion of the Selection Committee, candidates may be subjected to appropriate psychometric testing and other selection instruments and should therefore be willing to oblige.

    The University reserves the right to investigate qualifications and conduct background checks on all candidates.

    About Stellenbosch University

    Stellenbosch University (SU) is home to an academic community of 29 000 students (including 4 000 foreign students from 100 countries) as well as 3 000 permanent staff members (including 1 000 academics) on five campuses. ​The historical oak-lined university town amongst the Boland Mountains in the winelands of the Western Cape creates a unique campus atmosphere, which attracts local and foreign students alike. On the main campus, paved walkways wind between campus buildings – some dating from previous centuries; others just a few years old. Architecture from various eras attests to the sound academic foundation and establishment of an institution of excellence. This, together with the scenic beauty of the area; state-of-the-art, environmentally friendly facilities and technology, as well as visionary thinking about the creation of a sustainable 21st-century institution, makes for the unique character of Stellenbosch University.