Job Details

  • Reference number: Ref no: 8453
  • Type of engagement:
  • Posted: February 23rd

Background to Position

The University of Fort Hare is a vibrant, equitable and sustainable African University, committed to teaching and research excellence at the service of its students, scholars, and the wider community. The Planning and Quality Assurance Unit is seeking an experienced professional to play a leadership and management role in relation to Quality Assurance to fill the position of Manager: Quality Assurance.  Through adept academic operations and management, the Quality Assurance Manager will drive a holistic approach to quality enhancement across various aspects of our institution, including Institutional and National reviews, Programme Accreditation, Regulatory Compliance, Programme reviews and Departmental reviews both academic departments and support service departments.

Job Purpose:

The main functions would be to support Quality Assurance (QA) at UFH through managing reviews of academic and support departments, quality promotion, coordinating institutional reviews and programme approval processes, servicing university-wide quality assurance structures, and helping to monitor and improve the effectiveness of UFH’s Quality Assurance Management Systems. He or she will work closely with academic staff, faculties and academic administration structures and staff in the University, as well as with external regulatory bodies.

Job Description

Core responsibilities include:

  • Leading quality management, ensuring the alignment of programmes with accreditation, compliance, and certification requirements.
  • Ensuring the maintenance of the university’s PQM.
  • Overseeing the submission of proposals for new academic programmes to external bodies and ensuring alignment with national and institutional policies.
  • Assuring quality in regulatory submissions for programme accreditation and re-accreditation.
  • Facilitating programme articulation and new programme submissions within the faculties.
  • Overseeing external review processes across the university and managing UFH’s internal Academic and Departmental Review Processes.  
  • Coordinating the processes of preparing for institutional reviews, developing institutional improvement plans, compiling progress reports and Monitor implementation of improvement plans.
  • Preparing for and participate in site visits.
  • Ensuring scheduled maintenance and review of programmes/academic departments/support services departments in line with Quality Assurance Framework (QAF) expectations.
  • Upholding compliance with regulatory standards and the Institutional Audit Framework.
  • Contributing to quality enhancement through profiling good practices and identifying areas for improvement in UFH’s QA policies, procedures and systems. 
  • Staying updated on changes in higher education legislation and policy.
  • Compiling quarterly reports on the Quality Assurance activities for submission to internal structures such as Institutional Quality Assurance Committee and Senate. 
  • Providing a professional service to university-wide Quality Assurance structures. 
  • Liaising with national QA bodies and responding to requests for information on QA at UFH.
  • Fostering strong relationships with internal/external academics, industry experts, and service providers to ensure smooth operations.
  • Supporting institution functions and fulfill reasonable requests from management. 
  • Overseeing the QA components of the Planning and Quality Assurance Unit’s website. 
  • Promoting awareness amongst students of quality assurance. 

Inherent Criteria

Minimum Requirements: 

  • Minimum of a Master’s degree (NQF Level 9).
  • Minimum 6-8 years of experience in quality assurance in higher education, with at least 3 years at a management level. 
  • Experience in designing, developing, and facilitating programme accreditation of new programmes.
  • Policy formulation, strategy development, and procedure implementation experience.
  • Thorough knowledge of Education and Training legislative frameworks.
  • Familiarity with regulatory affairs and academic quality assurance processes in higher education.
  • Strong communication and interpersonal skills.
  • High level writing and analytical skills.
  • Report writing experience.
  • High level organisational skills.
  • Ability to analyze and interpret quantitative data.

Application Requirement

Closing Date: 11 March 2024

To apply: Interested applicants who meet the criteria are invited to:

  • Visit the Website  for a more comprehensive advert and to apply online. Applications must clearly indicate the name of the post applied for on the SUBJECT LINE and three work-related referees.
  • No faxes or walk-ins (hard copies) will be accepted.
  • Applicants are urged to ensure that their applications reach the Human Resources Department before the closing date. Late applications will not be considered.
  • Failure to comply with the above directions will result in the application being disqualified. 

Note: Correspondence will be conducted with short-listed candidates only. Foreign qualifications must be accompanied by an evaluation certificate from SAQA.

Queries can be directed to Ms. A Sonjica on and 043 704 7190


The University reserves the right NOT to make a permanent appointment at this stage. University of Fort Hare is an equal opportunity and affirmative action employer. Pursuant to complying with the Employment Equity Act No.55 of 1998, when appointing preference will be given to applicants from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile.

About University of Fort Hare

The University of Fort Hare is a public university in Alice, Eastern Cape, South Africa. It was a key institution of higher education for black Africans from 1916 to 1959 when it offered a Western-style academic education to students from across sub-Saharan Africa, creating a black African elite.