Job Details

  • Reference number: EBW04/075/0424
  • Province: Western Cape
  • Type of engagement: Permanent appointment
  • Posted: April 12th

Background to Position

Stellenbosch University

Faculty of Economic and Management Sciences

Stellenbosch Business School

(Bellville Park Campus)


Director: Operations (Job Level 5)

Ref. EBW04/075/0424

Broad description:

The purpose of this position is to provide strategic direction in terms of finance and operations. The incumbent deals with a broad spectrum of strategic and managerial functions, including planning, organisation, risk management, guidance, coordination, and control. The core activities focus on financial, operational, and personnel-related matters to support the effective implementation of the strategic plans of Stellenbosch Business School.  The incumbent coordinates the needs of the various role-players and divisions within the School to ensure that procedures, systems and budgeting processes are managed in an integrated way and according to corporate governance best practice. For all these responsibilities, the Director: Operations reports to the Director of the School. Reporting to this role are the Financial Manager, the Office Manager, the Manager Programme Administration, and the Coordinator of Projects

Job Description


  • Establishing and maintaining a clear financial strategy linking the School’s financial position with its overall strategy;   
  • Advising the management team on key planning issues, including risk analysis and feasibility studies for new ventures;
  • Managing annual budget-related responsibilities, including overall financial forecasting, risk analysis, preparation of budgets and allocation of funds;
  • Providing strategic guidance on the class fee budgets and ensuring alignment with academic programme strategies;
  • Giving strategic guidance with programme budgets and monitoring compliance with financial policies and procedures;
  • Collecting, analysing, and maintaining relevant data and management information to inform the Director of the School about internal and external impacts on financial and operational strategies;
  • Using advanced programme, project, and problem-solving skills to enhance core business processes and deliver operational excellence;
  • Designing, enhancing and maintaining key internal management information and reporting systems, tracking progress, and managing variances;
  • Establishing strategic objectives and operational plans and providing team leadership for administrative support services that feed into operations;
  • Setting strategic objectives and guiding operational planning for programme administration services;
  • Developing, managing, and executing a programme administration strategy which aligns with the overall School strategy to enhance and continuously improve students' experience across all programmes;
  • Taking responsibility for strategic projects and overseeing the execution thereof;
  • Developing budgets for new initiatives and presenting it to external partners;
  • Reporting management information to key stakeholders;
  • Directing risk management processes, assessing risks, and maintaining the Risk Register;
  • Cultivating an inclusive environment conducive to career building and professional development;
  • Ensuring adherence to human resource policies and guidelines in staff appointments;
  • Supporting the performance management process;
  • Coordinating training and development opportunities for staff.

Inherent Criteria


  • A relevant master’s degree in business administration, with at least five years’ related experience, OR a relevant postgraduate degree in business administration with at least ten years’ related experience; 
  • Ten years’ experience in a senior leadership role in a related field;
  • Excellent analytical, decision-making, and problem-solving skills;
  • Thorough understanding of practices, theories, and policies involved in business and finance;
  • Proven ability to manage budgets and develop business plans;
  • Proficient operational and financial acumen;
  • Strong ethical leadership abilities;
  • Strong people skills;
  • Excellent written and verbal communication and interpersonal skills;
  • Excellent organisational skills and attention to detail;
  • Strong project management skills;
  • The ability to make projections three to five years into the future;
  • Extremely proficient in the Microsoft Office suite.

The position of Director:

Operations at Stellenbosch Business School is an exciting, yet challenging role and the incumbent will be required to have:

  • Capacity for strategic thinking, analytical thinking and problem-solving in an integrated and systemic way;
  • The ability to establish rapport and credibility, particularly at senior level;
  • Acting with integrity in all business interactions;
  • Creating high levels of collaboration and effective team building;
  • The ability to work under pressure and to manage ambiguity;
  • The ability to focus on a wide range of projects simultaneously;
  • Strong commercial acumen and the ability to think strategically by translating business needs into operational functional content;
  • Leadership ability to motivate and empower others to reach strategic goals;
  • Taking initiative and ensuring that plans become actions;
  • The confidence and credibility to challenge constructively; 
  • Strong influencing, negotiation, and facilitation skills.

Application Requirement

Commencement of duties:

01 June 2024

Closing date:

03 May 2024

Enquiries regarding this post: Prof Charles Adjasi on 021 918 4284, or at 

Enquiries regarding remuneration/benefits, as well as technical assistance with the electronic application process: Human Resources Client Services Centre on 021 808 2753, or at

Stellenbosch University is committed to employment equity (EE), and appointments will be made in line with the EE plan for the specific environment as well as the institutional EE Plan of the University.

Stellenbosch University reserves the right not to make an appointment.


Your application, comprising a comprehensive curriculum vitae (including the names and email addresses of at least three referees), must reach the University before or on the closing date of the advertised post. 

The University reserves the right to investigate qualifications and conduct background checks on all candidates.Should no feedback be received from the University within four to six weeks of the closing date, kindly accept that your application did not succeed.

About Stellenbosch University

Stellenbosch University (SU) is home to an academic community of 29 000 students (including 4 000 foreign students from 100 countries) as well as 3 000 permanent staff members (including 1 000 academics) on five campuses. ​The historical oak-lined university town amongst the Boland Mountains in the winelands of the Western Cape creates a unique campus atmosphere, which attracts local and foreign students alike. On the main campus, paved walkways wind between campus buildings – some dating from previous centuries; others just a few years old. Architecture from various eras attests to the sound academic foundation and establishment of an institution of excellence. This, together with the scenic beauty of the area; state-of-the-art, environmentally friendly facilities and technology, as well as visionary thinking about the creation of a sustainable 21st-century institution, makes for the unique character of Stellenbosch University.